1 How about an example?

You’ve made me feel like our current redesign is a waste of time! Do you have any examples of sites which have managed to pull this all off?

posted at 05:42 am on June 26, 2007 by Fahed Bizzari

2 It's a start...

Altough I do agree on the idea of human to human design, this article fails to deliver concrete examples on how this might function on the web. The buzz around the idea that interactions are becoming experiences is heard everywhere, but while the idea seems attractive it is also very vague and in reality offers no real answers. How does telling a story on the web actually work and how can one use the interactivity of the internet to tell this story in another way than say a book or a magazine. How to escape one-way traffic and actually engage the user in the story-line, and, even more difficult, how can the user actually help construct the story, making it truly interactive. I think it would be more interesting to look for concrete ways to expand the functionality of the internet into an instrument for the construction, reconstruction and deconstruction of an ever increasing world of stories. this way it might become a real human-to-human design.

posted at 07:57 am on June 26, 2007 by Jeffrey Postma

3 Article

Brilliant idea Sharon. Thanks for very interesting article. I really enjoyed reading your article. It’s interesting to read ideas, and observations from someone else’s point of view… makes you think more. You inspire me … Greetings

posted at 08:43 am on June 26, 2007 by Steve Campbell

4 Nice article

Thanks for the article it was an interesting read and rather thought provoking. A follow up article would be nice.

posted at 09:41 am on June 26, 2007 by Alistair Holt

5 Good idea indeed

I reckon this article didn’t offer concrete examples on purpose. It seems to me Sharon’s aim is to put back human beings in the middle of the place, which is more kind of a ‘philosophy’ matter than a practical piece of advice. I agree: I think technology is now mature enough to step back and leave more space for user experience.

posted at 11:31 am on June 26, 2007 by Raphaele Lamaze-Beyssac

6 A good reminder

This article is a great reminder to take the time to think about, or become, the user when we are designing sites. In a mad rush to get a comp out that specific chunk of time is sometimes forgotten about. Setting aside the time to think about how best to present an experience is important. I do find, however, that its also budget driven. High quality video is expensive, for example, and not all clients are appreciative of the design process. Finding cost effective solutions in these situations becomes the challenge.

posted at 02:08 pm on June 26, 2007 by Bryan Hoffman

7 User Experience

Raphaele took the words right out of my mouth. Very good article. Reading this article also reminded me of Nathan Shedroff’s books about user experience – especially when speaking of using story telling as a medium between people.

posted at 03:18 pm on June 26, 2007 by Ian McFarlan

8 Design takes planning

Even though I spent quite a few years in design school, I find that it’s easy to get wrapped up in the many other considerations of web design (standards, technologies, site structure), and to give just a cursory glance at aesthetics and the “real person” at the other end of my design. You’ve reminded me to step back and evaluate the presentation a little more often.

I also want to thank you for championing the trust-building power (read:value) of professional visual design.

posted at 05:01 pm on June 26, 2007 by Nathan Walton

9 Untitled

Isn’t this article a little bit unfocused? I mean it touches a number of very nice ideas, they could be explored a little bit more. Of course, now we can go out and explore these ideas. Thank you.

posted at 07:43 pm on June 26, 2007 by Radomir Dopieralski

10 A piece of the puzzle

This is a good article, thanks, Sharon. I do think it is only a piece of the puzzle, though, when it comes to addressing the user-experience. What about the user’s previous history and knowledge with your site/product? Shouldn’t that come into play at least as importantly as their demographic and keeping a friendly, playful tone? I have recently started a discussion on applying the transtheoretical-model of behavior change by Prochaska and DiClemente to user experience design. My contribution can be found at: http://mtnracer.com – “A sport psychologist’s contribution to user experience design.” I think that through the techniques outlined by Sharon, and taking into account the individual’s history, we can create a more complete and fulfilling experience.

posted at 11:47 pm on June 26, 2007 by Andy Vaughn